A practical approach to improving accessibility over time

"Accessibility is always on my mind; however, I will say that the tech side of this is something that I've never had to pay attention to," said Jennifer Dunn, noting that her previous experience with accommodations involved low-tech solutions like preferential seating, extra time on exams, and note-taking help.

Dunn has long been an advocate for teaching in a way that reaches all students. This term, though, marks her first time teaching students who require accommodations that involve digital accessibility. To support them, she needed to make changes to her Canvas courses while the term was underway. The experience has taught her new technology skills, changed her approach to developing classes, and helped her become an advocate for digital accessibility.

This term, students taking her class needed the text, images, and video in Canvas to be made accessible and work with the types of assistive technology that they use. So, she needed to make some changes to her course materials in Canvas…while she was teaching seven classes.


To get a handle on what she needed to do, she decided to boost her knowledge of the topic during the early days of the term. She met with staff at the teaching center at IU Southeast to get some basic coaching on digital accessibility. She also joined the Digital Accessibility Liaison Program, where faculty learn new accessibility skills and act as mentors for colleagues in their school or department.

As liaisons, faculty receive special accessibility training, but they also attend monthly Accessibility Series webinars which are open to faculty on all IU campuses (registration, details, and recordings are available for these webinars). She credits a webinar on the Seven Simple Steps to Accessibility as being a key resource. (Information from that webinar is also conveyed in a free, self-paced online professional development course on IU Expand.)

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How does she stay ahead of the work?

Her process is to budget some time each week to work on all the classes she is currently teaching. For each class, she goes module by module and page by page to make the visible content accessible using Ally and what she learned from the Seven Simple Steps webinar. She has been able to stay a few modules ahead of the pace of the class.

I can pull up a week's module and get a quick view on what Ally thinks is accessible or not. It tells me how much work I have in front of me for that week…. I attack all the documents in Ally that are not showing as green [accessibility indicator dials].

She then applies a key lesson from Seven Simple Steps: how to use built-in accessibility checkers in Microsoft Office to highlight and fix issues in her PowerPoint slides and Word documents.

"I am very checklist oriented, and I can look at the course right now and see things that I need to fix, and I can just move through the modules and check them off," she said. "And honestly, I needed to do it sooner than later because I had students this term that needed to be able to access my content. So that has pushed me as well."

This process has helped her tackle the workload, and she feels that her work with making the course digitally accessible will pay off both now as well as down the road.

"I've been able to keep up with it. It's been a lot of extra work each week. But next semester some of my classes repeat. So, the good thing is that while I may have to double-check or fine tune some things in those classes, I'll have the bulk of the work done. I'll only have two new classes to dig into for next term."

Her advice to faculty faced with digital accessibility work is to get some training, dive in, and keep moving forward methodically.

If you pull up my modules in all my classes from last spring versus my modules for this fall, you're going to be able to see that I'm working towards accessibility. Even if I'm not 100% compliant yet, I'm moving in the right direction and doing what's right for my students.

About the author: Reiley Noe

Reiley Noe is an Instructional Technology Consultant at IU Southeast's Institute for Learning & Teaching Excellence (ILTE). He is also the Quality Matters Coordinator for IU Southeast. He helps faculty tweak their classes to better align their learning objectives with their assessments, activities, learning materials and educational technology tools as they pursue QM certification. You can contact him at jrnoe@iu.edu.